High-End Bar Operations
Located in the heart of Mayfair, Mamounia Lounge is synonymous with luxury and high standards. As Bar Supervisor, I was responsible for overseeing bar staff and daily operations in this high-end, fast-paced setting. The role required a delicate balance of speed, precision, and premium customer service.
My duties included managing shift rotas, ensuring the bar was fully stocked and prepped for service, and supervising the team during peak hours. I maintained exceptional standards of service and quality, ensuring every cocktail served met the venue's exacting specifications.
A key aspect of my role was staff mentoring. I trained junior bartenders on classic and contemporary mixology techniques, as well as the importance of presentation and guest interaction. This focus on training helped maintain a cohesive team that could perform under the pressure of a busy Friday night in Mayfair.
I also handled inventory control and ordering, working closely with suppliers to ensure we had the premium spirits and ingredients required for our menu. This operational oversight was crucial for minimizing waste and maximizing profitability while delivering a top-tier guest experience.